About Whangamatā Medical Centre
For all your Family’s Health Care Needs
The Whangamatā Medical Centre was founded in the early 1980s. At that time it was a single practitioner centre operating from premises on Port Road next to the Shell Service Station. Prior to that, medical services were provided to the town by visiting practitioners from Waihi.
Another medical centre in town, the Lincoln Road Medical Centre, opened shortly thereafter operating from premises in Lincoln Road.
In the mid 80s the Whangamatā Medical Centre was moved to a domestic site on Port Road near the wharf and was purchased by Dr Michael Miller in 1990. As this site became too small for the growing town, a new site was purchased in Lincoln Road, with a purpose designed medical centre built in mid 1995. A year later the two medical businesses in town amalgamated into the new medical centre building to form the current structure.
Our Mission Statement
To provide a comprehensive high quality 24 hour primary health care facility for the community of Whangamatā and its visitors and to provide educational services for other primary health care team members.
Our Vision
- To be a centre of excellence in the provision of rural primary health care in all its aspects including teaching primary health care disciplines at a local and national level, utilising and embracing evidence based practices;
- To promote and deliver optimum and equitable health outcomes and improved access to health services for our varied community.
- To promote rural primary health care as a valued and worthwhile career choice for all levels of the primary health care team;
- To extend the scope of practicing opportunities for all members of the primary health care team;
- To explore alternative management opportunities for the rural primary care facilities in the Eastern Coromandel seaboard district.
Our Practice Area
From Whiritoa Beach, 15 minutes south of Whangamatā, to McBeths Road, fifteen minutes to the north.
Practice Profile
Practice Contact Details
Practice name: Whangamatā Medical Centre
Physical address: 103 Lincoln Rd
Practice phone number: 07 865 8032
Practice fax: 07 865 7235
Practice email: admin@wmcentre.co.nz
Practice website: www.whangamatamedicalcentre.co.nz
Practice Management
Practice owner: Rebecca Townsend
Legal name: Whangamatā Medical Services (2010) Ltd
Contact person for practice (e.g. practice manager, DHB, Trust etc): Rebecca Townsend
Computerised management system used: Indici
Does the practice hold a PRIME contract?: Yes
PHO: Midlands Health Network (Pinnacle) 07 839 2888
Practice Manager: Rebecca Townsend
Office Manager: Amy Toroa
Receptionists: Kim Clough – Senior Receptionist, Haylee Wills, Barbara Kelly, Samantha Rose, Carolyn Robinson, Hannah Bradley
Practice Wellness Co-Ordinator: Belinda Snell
Medical Staff
Name of each GP, rural ranking score, vocationally registered (y/n):
Michael Miller, 55, Y
Donna Berry, 55, Y
Fiona Bolden, 55, Y
Jon Elliott, 55, Y
Tasha Robertson 55, Y(in Australia)
Nurses:
Nurse Manager: Glenda Powell
Senior Nurse: Mandy Robinson
Clinical Nurses: Linda Day, Glenys McSweeny, Claire Spinks, Jenny Scott, Deborah Neill, Matea Maich Sue Ward
Premises
Premises: Privately owned
Brief description of premises: Purpose-built rooms. 5 x GP consulting rooms; 3 x Nurse consult rooms; 1 x visiting Specialist Room; 2 x bed treatment room; 1 bed emergency room; 2 person reception counter; 3 person admin office; 4 station nurse office.
Equipment: Fully equipped including minor operating theatre, operating microscope, slit lamp, defibrillator, ultrasound, spirometry and tympanometry
Location of premises in relation to town services: Town centre
Additional Services Provided by Practice
X-rays: X-ray facility adjacent
Laboratory services: Pathlab across road
Minor surgery: Yes
External services, e.g. to private hospital or geriatric home: Moana House Rest Home comprises; 26 rest home beds, 20 hospital beds including 6 GP hospital beds
Additional Health Professionals working in conjunction with the Practice
District nurse: DHB premises next door building
Physiotherapist: Multiple practices in town.
Mental Health Services: Whangamatā Community Trust situated nearby also has counselling services that can be access by our GPs.
Patient Demographics
Number of patients: 4647 enrolled patients (February 2021)
Average number of patients seen daily: 25 – 30 per GP
Broad socio-economic and cultural description of patient-base: Skewed towards older population and higher socio-economic but broad range.
Epidemiology if unusual: Major influx of visitors at holiday times and long weekends.
Brief description of geographical catchment: Coastal surf beach with harbour and estuary, surrounded by hill country with agriculture, production forestry and native bush.
Surgery Hours
Surgery hours: 0900 – 1700 Monday to Friday
Weekend Clinic: 0900 – 1300 Saturday
After hours coverage: 1700 – 0900 weekdays, All weekend Saturday / Sunday
Office hours: 0830 – 1700 Monday to Friday, 0900 – 1300 Saturday
Appointment schedule: 15 minute appointments
Additional skills required: No A & E available so emergency and trauma skills essential
After Hours Services
Distance to on call boundary: 30 minutes; 30 km
After hours services:
• Directly providing on call: Yes
• Nursing providing on call Prime trained nurses when available
• Telephone triage services HML after-hours triage service
Weekday on call roster: 1 : 3
Weekend on call roster: 1 : 3
Cell phone coverage: Good